Failed to Login from BigAnt client


Please do following checks:

  1. Make sure all BigAnt services are running
    Launch your BigAnt console > click on the option System Diagnose > confirm the status is running in service list

  2. Double-check if network settings are correct:
    Company code: default
    IP/domain: (your server IP)
    Port: 6661

  3. Do a ping test from your client to server machine

  4. Do a telnet test, to make sure your server port 6661 is accessable

  5. Switch off your windows firewall to have a try again