Trouble Shooting Guide

In case you’ve got error message when running with BigAnt messenger server, please find instructions to the error as follows, if there is no instruction to the error you are having, please kindly email us with the screen shot and a brief description for us to reproduce the error.


Error: _DOMAIN_MATCH_ERROR_

This error indicates the field “OrgID” was incorrectly entered with space or character other than letters and numbers. Please remove them and try again.